Returning your item

Would you like to return your order or part of it? No problem. You can use the form below to start the return process and get in touch with us. B2B partners please use the form linked below.

Important: Please enter the following in the comment field:

Your order number
The item(s) you would like to return

Return form

Salutation

First name

Last name

Your email address

Phone

Subject

Comment

To continue, enter the characters shown above

Privacy

By selecting continue you confirm that you have read our and accepted our .

Fields marked with asterisks (*) are required.

Complaints B2B

Please complete this form and send it to info@dogstyler.de.

Questions about returns

Can I return all products?

Yes, it is only important that the products have not been used and that treats and snacks are unopened.

What happens if a product arrives faulty?

We are sorry about that. Please contact our customer service by e-mail or telephone. We will always find a solution together!

Who pays for the shipping of the complaint?

You have to pay this yourself.

During what period is a return possible?

You can return products to us within 14 days.